The Scottish LEZ Blue Badge Exemption System – Help Guide Visual Guide Accompanying Text

Before you Register check you have the following:

Images of the Front and Back of your Blue Badge

1.1 Accessing the Scottish LEZ Blue Badge Exemption System

Go to www.lowemissionzones.scot
Click “Blue Badge Exemption” in the top banner
Scroll down the page and click the pink “REGISTER FOR BLUE BADGE HOLDER EXEMPTION ONLINE” button
The Scottish LEZ Exemption System will open in a new tab

1.2 Creating a new account

Click “Create a new account” at the bottom of the page
Ensure you have read and understand out Privacy Policy before submitting your information
Enter your email address ensuring this is correct to receive the activation email
Choose and confirm your Password (at least 8 characters long including one lower case, one upper case and one numeric character)
Click “Next”

1.3 Adding your details

Enter all your (the Blue Badge holder’s) details as they appear on the Blue Badge
Initials are not required
The Blue Badge Number should be 16 characters long and NOT include spaces
Dates can be selected using the calendar or by typing in DD/MM/YYYY format
Enter the postcode the Blue Badge is registered to and click “Find”
Select the correct address from the drop down menu
Click “Finish”

1.4 Activating your account

After registering, check your emails to activate your account
You may need to change your email accounts spam settings to allow emails from donotreply-transportscotland@paysmarti.co.uk
Once activated using the link in the email, login using your registered details

2.1 Adding Exemption details

From the ‘My account’ screen, click “Application”
Under ‘Type’ select “Long Term Exemption” from the drop down menu
Under ‘Applicant details’ select your current Blue Badge from the drop down menu
Under ‘Vehicle details’ enter the registration plate of the vehicle you want to apply the exemption to
Under ‘Declarations’ confirm if you are the Blue Badge holder or applying on their behalf. If applying on their behalf, please complete the questions which appear after selecting this option
Click “Next”
Ensure the details are correct then click “Proceed”

2.2 Uploading Supporting Documents (Blue Badge Images)

Click “Upload supporting documents”
Click “Add document”
From the pop-up, select “Blue Badge (Front)” then “Browse…”
Find, select, and open the Blue Badge Image from you devices files then click “Add”
Repeat these steps for “Blue Badge (Rear)” then click “Upload documents”
Once the ‘Application confirmation’ page shows again your Exemption will be active. Click “Finish” to return to the ‘My account’ page

3.1 Opening your saved application

3.2 Uploading Supporting Documents (Blue Badge Images)

Click “Add document”
From the pop-up, select “Blue Badge (Front)” then “Browse…”
Find, select, and open the Blue Badge Image from you devices files then click “Add”
Repeat these steps for “Blue Badge (Rear)” then click “Upload documents”
Once the ‘Application confirmation’ page shows again your Exemption will be active. Click “Finish” to return to the ‘My account’ page

From the ‘My account’ screen, click “My exemptions”
Find the Exemption you wish to change and click the “Vehicle” (green car) button next to it
Click the “Amend” (pencil) button next to the vehicle registration
In the pop-up, change the vehicle registration to your new vehicle
Click “Save” and the exempt vehicle will be changed

5.1 Account details

From the ‘My account’ screen, click “My details”
Find the details you wish to change and click the “Change…” button below them

5.2 Blue Badge details

When changing Blue Badge details, you must first add your new details

Click “+Add”
Enter your new Blue Badge number and expiry date
The Blue Badge Number should be 16 characters long and NOT include spaces
Dates can be selected using the calendar or by typing in DD/MM/YYYY format
Click “Save”
Send an Email to LEZBlueBadge@transport.gov.scot to request your old Blue Badge details be removed